Exchange only for damaged and/or defective college books and videos. Due to the nature of pre-recorded matter there will be no refunds for DVDs/Videos or Digital Products (watch this movie now feature). Reshipments available if our delivery confirmation does not show that product delivered to shipping address.

Our Privacy Statement

We are highly sensitive to the privacy interests of our customers and we believe that the protection of those interests is one of our most significant responsibilities. In acknowledgment of its obligations, we have adopted the following Privacy Policy applicable to information acquired from our customers:

1. Acquisition of Information. We do not acquire any more information from our customers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.

2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about customers only to those employees who require it to perform their jobs.

3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.

4. Disclosure to Third Parties. We will provide individually-identifiable information about our customers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the customer, or it is necessary to process transactions and provide our services.

5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more customer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

Questions. If you have questions about this privacy policy, please contact us from the contact page. Thank you.

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