Shipping policy
SHIPPING
We ship only USA.
SHIPPING METHOD
We use the Standard Shipping method to deliver the product.
SHIPPING CHARGE
Shipping charge Free.
PO BOXES, RURAL ROUTE & APO/FPO/DPO
We will use DHL Express service for PO Boxes, Rural Route, and APO/FPO/DPO addresses.
DELIVERY TIME
- Processing time is 1 to 2 business days.
- Transit time is 5 to 8 business days.
ORDER TRACKING
When your product is successfully shipped, you will get tracking information in your confirmation email. However, you can also check via this page - Order Tracking.
Please allow giving 24 hours for the tracking information to work properly.
ORDER CANCELLATION
We will be able to cancel the order if the products don’t ship.
Once it transits, we will not accept any cancellation requests.
ADDRESS CHANGE
If you put it mistakenly or want to change the shipping address, in that case, you have 12 hours. In this during, you need to contact us as fast as possible.
CONTACT INFORMATION
Email: support@thasistahood.comPhone: +1 860-361-2523
Address: 100 North Water Street Ste K350, Norwalk, CT 06854, USA